As part of the implementation of the General Data Protection Regulation (the “GDPR”), Cheminées Seguin Duteriez, located at ZI de Lhérat, 63310 Randan, in its capacity as data controller, has implemented a policy governing the management of personal data that it may collect and process in the course of users’ use of its services, in compliance with the requirements of the GDPR (hereinafter the “Personal Data Management Policy”).

Our Personal Data Management Policy may be updated in accordance with legal developments and/or the personal data processing activities that we may carry out.

Collection of Your Personal Data

Cheminées Seguin Duteriez may collect and process your personal data, in particular when you browse the Website, download a catalog, request a quotation, or contact us directly.

These data may include the following:

• Last name
• First name
• Title
• Phone number
• Email address
• Postal address
• Housing type
• Photograph
• …

Processing of Personal Data

We do not collect any data that is not necessary for the processing purpose specified at the time of collection, nor any data prohibited by applicable laws and regulations.

The collection of certain data may be mandatory or optional, and you will be informed when a field is mandatory. You may choose not to provide the requested data; however, this will prevent your request from being submitted.

The legal bases for the processing are, as applicable: your consent, contractual necessity, a legal obligation, or our legitimate interests.

The consent given for the processing of your data may be withdrawn at any time by contacting us by email or by post at the addresses provided below in the Complaints section.

Its processing is intended for the following purposes:

• The management of requests and/or orders, or the provision of information about our products;
• Commercial prospecting;
• Compliance with our legal obligations;
• The resolution of any potential disputes.

We may therefore share your personal data with our retailers or partners in the course of providing our services.

We take the necessary measures to ensure that your personal data are processed in accordance with our instructions, in order to guarantee the confidentiality and security of your personal data in compliance with the applicable regulations.

Retention of Your Personal Data

Your personal data are retained for the time necessary to fulfill the purposes for which they are processed. We may retain your personal data in archived form for the purposes of keeping accounting, tax, or evidentiary records for the duration of the applicable statutory limitation periods.

For example:

Purpose of the Processing	Legal Basis for the Processing	Retention of Data in the ‘Active’ Database	Additional Archiving
Prospection	Your consent	2 years if you have not actively responded to any solicitation. The period starts running again in the event of an active request from you.
Customer relationship / performance of our contractual obligations towards you	Contract	The time necessary for the performance of the contract	10 years from the acceptance of the works without any reservations, in order to comply with accounting, tax, legal, and other requirements.

Your rights

You have the rights to :

• Request access to your personal data. You will then receive a copy of the personal data we hold about you.
• Request the correction of such data if you consider them to be incomplete or inaccurate.
• Request the deletion of your personal data.
• Request the restriction of the processing of your personal data.
• Object to the processing of your personal data.
• Request to receive the personal data you have provided (right to data portability).
• Withdraw your consent to the processing of your personal data.

Complaints

To prevent any risk of identity theft, any request for access, rectification, or deletion of your personal data must be duly submitted, signed, and accompanied by a photocopy of an identity document bearing your signature, and must specify the address for the reply. Such requests should be sent by post or by email to the following address: Cheminée Seguin Duteriez, ZI de Lhérat, 63310 RANDAN – contact@seguin.fr.

The processing of such a request will be carried out as soon as possible and, in any event, within the time limits provided for by the applicable legal and regulatory provisions.

Furthermore, you have the right to lodge a complaint at any time with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL), the supervisory authority responsible for personal data protection matters in France, if you believe that we are not complying with our legal and regulatory obligations regarding the protection of personal data.

Contact

For any questions regarding this Personal Data Management Policy, please contact us by email at the following address: contact@seguin.fr.