In accordance with the General Data Protection Regulation (the “GDPR”), SEGUIN has implemented a policy for managing personal data that it may collect and process in connection with users’ use of its services, in compliance with the requirements of the GDPR (hereinafter the “Personal Data Management Policy”). .
Our Personal Data Management Policy is subject to change in accordance with any French supervisory authority responsible for personal data protection issues that we may implement.
Collection of your personal data
Cheminée Seguin Duteriez may collect and process your personal data, particularly when you browse the Website, download a catalog, request a quote, or contact us directly.
This data may include the following:
- Name
- first name
- Gender
- Phone number
- Email adresse
- Mailing address
- type of housing
- photography
- …
Processing of personal data
We do not collect any data that is not necessary for the purpose of processing mentioned at the time of collection, nor any data prohibited by laws and regulations.
The collection of certain data may be mandatory or optional, and you will be informed when a field is mandatory. You may choose not to provide the requested data, but this will prevent your request from being sent.
The legal basis for processing is, depending on the case: your consent, a contractual necessity, a legal obligation, or our legitimate interests.
Consent given for the processing of your data may be withdrawn at any time by writing to us electronically or by post at the addresses listed below in the Complaints section.
The purpose of their processing is:
- Managing requests and/or orders, or providing information about our products;
- Commercial prospecting;
- Compliance with our legal obligations;
- The resolution of any disputes.
We may therefore share your personal data with our resellers or partners in connection with the performance of our services.
We take all necessary measures to ensure that your personal data is processed in accordance with our instructions, with the aim of guaranteeing the confidentiality and security of your personal data in accordance with the regulations in force.
Storage of your personal data
Your personal data is retained for as long as necessary for processing purposes. We may retain your personal data in our archives for accounting, tax, or evidentiary purposes for the duration of the applicable retention periods.
For example:
Purpose of processing | Basis for processing | Retention of data in the “active” database | Additional archiving |
Prospecting | Your consent | 2 years if you have not actively responded to any solicitation. The period starts again if you actively respond to a solicitation. | |
Customer relations/fulfillment of our contractual obligations to you | Contract | The time required to fulfill the contract | 10 years from acceptance of the work without reservation, to meet accounting, tax, legal, and other requirements. |
Your rights
You have the right to :
- Request access to your personal data. You will then receive a copy of the personal data we hold about you.
- Request the correction of this data if you consider it to be incomplete or inaccurate.
- Request the deletion of your personal data.
- Request the restriction of the processing of your personal data.
- Object to the processing of your personal data.
- Request to retrieve the personal data you have provided (right to data portability).
- Withdraw your consent to the processing of your personal data.
Complaints
To protect ourselves from any identity theft, any request to review, correct, or delete your personal data must be sent in the proper form, signed, accompanied by a photocopy of an identity document bearing your signature, and specify the return address, by post or email to the following address: Cheminée Seguin Duretiez, ZI de Lhérat 63310 RANDAN – contact@seguin.fr.
Such requests will be processed as quickly as possible and, in any event, within the limits set by the applicable legal and regulatory provisions.
In addition, you have the right to lodge a complaint at any time with the Commission Nationale de l’Informatique et des Libertés (CNIL), the French supervisory authority responsible for personal data protection issues, if you believe that we are not fulfilling our legal and regulatory obligations regarding personal data protection.
Contact
If you have any questions about this Personal Data Management Policy, please contact us by email at the following address: contact@seguin.fr